Thank you for choosing NEXTLADDER Consulting Private Limited. We strive to provide excellent service and ensure customer satisfaction. Please review our refund and cancellation policy below.
1. Service Cancellation
Clients may cancel scheduled services by providing notice at least 2 days in advance of the scheduled service date, via email at communication@nlcpl.com or phone at 91-9836422185.
2. Refund Eligibility.
Refunds are considered under the following circumstances:
To request a refund, please contact us at communication@nlcpl.com or 91-9836422185 within 2 days of the service date.
3. Non-Refundable Services
Certain services are non-refundable, including:
4. Processing Refunds
Approved refunds will be processed and issued within 7 business days. Processing times may vary depending on your financial institution
5. Partial Refunds
If a service has been partially rendered or partially completed, partial refunds may be issued at our discretion, based on the proportion of the service completed.
6. Force Majeure
We are not liable for delays or cancellations caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, governmental actions, or other force majeure events.
7. Governing Law
This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, and other applicable laws. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Bangalore.
8. Contact Us
For questions or concerns regarding this policy, please contact us at:
· Email: communication@nlcpl.com
· Phone: 91-9836422185
· Address: SJR Equinox, Electronic City, R47/8(P),47/9, Wipro Limited, Bangalore South, Bangalore 560100, Karnataka